David's article in the recent GTD newsletter, Productive Living, about "listless lists" really resonated with me.

I had suddenly found that my @office list was repelling me last week and used a strategy that I think was discussed in the newsletter (and has certainly been mentioned in various posts around the GTD forums) to create an attractive list again: I moved quite a few items to Someday/Maybe.

I realised that my problem was that I didn't have a Someday/Maybe list that I fully trusted for items that I wouldn't get to this week, but want to get to within 2-3 weeks. I have remedied this by creating a short term Someday/Maybe that I will always check at the weekly review. I don't want to review my longer term items every WR and this was subtly preventing me from using the list to relieve the pressure on my everyday context lists.

I use paper and prefer to work from just one A4 page, so when I reach the bottom of the page I re-write my actions that are still to be completed on a new sheet and toss the old one. My work is such that this works quite well, as I have a lot of short actions that are longer than 2 mins but can be completed in 10-20mins and I can therefore normally cross off quite a number of actions over the course of a couple of days and don't need to re-write a long list when reaching the bottom of the page. However, my workload has been heavier than usual for the last couple of weeks and this has forced me to rethink where I keep a few of the NAs that are not as important. Moving them to the short term Someday/Maybe has been really liberating!

Once again David is spot on - re-negotiating your commitments as your priorities shift is vital to stay in control and ensure that you are confident that you are doing what you should be, when you should be.

Getting back into GTD – rebooting the system

Due to a long term illness, I have found myself having to almost restart my GTD system over the past couple of weeks, after nearly 3 months of inactivity. It has been a very interesting journey and one that has forced me to refine and simplify how I do things while I get back into my routine. The foundations of my system were still there, but much was out of date.

My biggest challenge was to tackle my email inbox, which had bulged to many hundreds of items during my absence: the 2-minute rule, a pen and paper and my @Action Support folder allowed me to deal with these without being frighteningly overwhelmed. Getting my inbox back to a manageable level really helped me to feel more in control and to have a better understanding of how much I could manage to take on as I slowly regained my feet.

Interestingly, I have found that I have stuck with pen and paper since that first day of sorting emails, rather than returning to the electronic system that I was running before I became ill. Returning to the basics, including to pen and paper, has simply felt more comfortable.

I was relieved to find that the habits I had developed hadn’t vanished due to lack of use and they were a lifeline for me in trying to get my work in order. “What is it? What’s the next action?” – this methodical approach gave me hope that the seemingly never-ending backlog of work could be managed. Thanks to GTD, when I was able to come back to work, I could set out my tasks meaningfully and trust my judgement regarding importance and urgency.

If you haven't felt able to engage with your system recently, don't beat yourself up about it. Take one step at a time and try to implement the areas that might make the biggest difference for you. My experience has taught me that a system can lie fallow for months and still be resurrected to help you get back to more productive ways.

Interruptions and a very long weekly review

I set out to do my weekly review last Friday at 10am (as usual for most weeks). The review normally takes just over an hour, depending on how busy my inboxes have become and whether I have been able to triage during the week. Little did I know that my review would not be as straightforward as I had hoped at the start. Five hours later, at 3.10pm, I finally managed to finish the review!
It felt like the whole world was trying to distract me from completing my review and getting clean and current. I had interruption, followed by interruption and all were the important "drop everything and sort it out now" kind of problems. But despite these, I still managed to complete my review, although considerably later than planned. Each time I had an interruption, I would put a placeholder in my inbox and knew that I could come back to it after I had dealt with the person or phone call.
My job rarely has such a flurry of urgent activity for such a length of time as it did that day. However, I do have at lot of interruptions throughout the day. Through my implementation of GTD, some of these have been reduced and handled better to allow me not to lose concentration on the task at hand. I have been able to manage the expectations of those that I work for and consequently handle my work considerably better, rather than always dealing with the "latest and loudest." My first question when asked to do something is "when do you need this to be done by?" - this knowledge ensures that I can prioritise it fairly with the other work on my lists.
Interruptions will always be a part of work, but GTD allows me to take control when they happen, rather than allowing them to control me.